Privacy Policy
A Home Painting & Plastering
42 Saint Leonards Road, Kelston, Auckland 0602
support@ahomepainting.co.nz | 021 027 45806
Last Updated: January 2026
1. Introduction
At A Home Painting & Plastering (“we”, “our”, “us”), we are committed to protecting your privacy and ensuring that your personal information is handled responsibly, securely, and transparently. This Privacy Policy outlines how we collect, store, use, and protect your personal data when you visit our website, submit an enquiry, book our services, or interact with us in any form. By accessing our website at https://ahomepainting.co.nz/ or engaging our painting and plastering services, you agree to the terms described in this Privacy Policy.
We comply with the New Zealand Privacy Act 2020, which governs the collection, use, disclosure, and protection of personal information. Your privacy is important to us, and we take reasonable steps to safeguard all customer information.
2. Information We Collect
We collect personal information for the purpose of communication, service delivery, customer support, and improving our website and services. The type of information collected includes:
Information you provide directly:
- Name
- Email address
- Phone number
- Physical address
- Project details or service requests
- Any information submitted through our contact forms
Information collected automatically:
When you browse our website, certain data is automatically collected, such as:
- IP address
- Device type
- Browser type
- Pages visited
- Time spent on the website
- Cookies and tracking data
This information helps us improve website performance, user experience, and security.
3. How We Use Your Information
A Home Painting & Plastering uses the information we collect to provide and improve our services. We may use personal data for the following purposes:
- To communicate with you regarding enquiries, quotes, bookings, or project updates
- To deliver the painting and plastering services you requested
- To schedule appointments and manage on-site visits
- To send invoices, statements, or service confirmations
- To improve website functionality and user experience
- To comply with legal obligations under New Zealand law
- To maintain internal records for operational purposes
We do not use your personal information for any purpose unrelated to our services unless we obtain your explicit consent.
4. How We Store and Protect Your Information
We take data security seriously. Your personal information is stored securely using industry-standard practices designed to prevent unauthorized access, loss, misuse, or disclosure. Safeguards include:
- Encrypted communication channels
- Secure servers and firewalls
- Restricted internal access
- Regular system and security checks
We retain personal information only for as long as required to fulfill the purposes outlined in this policy or as required by law. Once information is no longer needed, we take steps to securely destroy or anonymise it.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience, analyze site performance, and help us better understand how visitors use our website. Cookies may track:
- Pages viewed
- User preferences
- Time spent on our website
You can choose to disable cookies through your browser settings. However, doing so may affect certain features and functionality of the site.
6. Sharing and Disclosure of Information
We respect your privacy and will never sell, rent, or trade your personal information to third parties. However, we may share your information with trusted parties when necessary to deliver our services, including:
- Subcontractors or suppliers assisting with your project
- IT or website service providers who support our operations
- Legal or regulatory authorities when required by law
Any third party we work with is expected to comply with strong confidentiality and security practices.
7. Your Rights Under New Zealand Privacy Law
Under the Privacy Act 2020, you have several rights regarding your personal information, including the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate or incomplete information
- Request deletion of personal data where applicable
- Withdraw consent for certain data uses
- Raise concerns or complaints about our handling of your information
If you would like to access or correct your information, contact us at support@ahomepainting.co.nz.
8. External Links
Our website may contain links to third‑party websites, such as product brands, industry resources, or external booking systems. We are not responsible for the content or privacy practices of these websites. We encourage you to review the privacy policies of external sites before providing any personal information.
9. Children’s Privacy
A Home Painting & Plastering does not knowingly collect personal information from children under the age of 16. If we become aware that such information has been collected inadvertently, we will delete it promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect legal changes, service updates, or improved privacy practices. Any modifications will be posted on this page with the “Last Updated” date revised accordingly. Continued use of our website or services after changes are posted signifies your acceptance of the updated policy.
11. Contact Us
If you have questions, concerns, or requests related to this Privacy Policy or how your personal information is handled, please contact us using the details below:
A Home Painting & Plastering
📍 42 Saint Leonards Road, Kelston, Auckland 0602
📧 support@ahomepainting.co.nz
📞 021 027 45806
🌐 https://ahomepainting.co.nz/
We are committed to addressing your query promptly and professionally.